Guides

The guides listed here are in .pdf format. If you are unsure of what a pdf is or if you have the ability to open it, Click here to go to Adobe's Website and follow the instructions to download their PDF reader.

These documents can either be opened by clicking on the link or saved by right-clicking the link


Installation & Setup Features Guides Support Issues
Installing Tracker
Reports
Walkthroughs
Common Support Issues
Current Version Reports: Assigned Tickets Dispatching a Retow Itemized Invoices
Tracker v9.5 New Features Reports: Auctions Retow Invoices Adding a Workstation
What to Expect Reports: Audit Log User Defined Fields Configuring Email Pagers
Installing a Tracker Printer Reports: Dispatch User Defined Letters Running Wsetup.exe (Workstation Install Program)
Report Viewer Reports: Expense Search Techniques

Marking Vehicles "Sold" in Tracker

Setup

Reports: Payable Split Billing Moving Tracker to Another Location
Setting Up Accounts
Reports: Receipts Printing Lists Are your pricing fields grey?
Setting up Employees
Reports: Receivables Processing Letters Running Tracker Without Permission
Tow Types & Codes
Reports: Response Itemizing Invoices File Repair from Outside of Tracker
Rate Codes
Reports: Sales Faxing From Tracker Resetting Dispatch Call #'s
Truck Setup
Reports: Statements Posting Photos to Invoices Archiving
Security Setup
Reports: Storage Lot Control Assigning Drivers
Setting up Quickbooks
Reports:Truck Maintenance Merging Letters Auction Codes
Guide to D2000 Setup

Dispatching

Multiple Vehicle Invoices Auto Club Digital Dispatch
Commission Setup
Dispatching: Adding a new Call Running Zimunlow Backup Procedures
Setting up Drivers
Dispatching: Advanced Tools Pager Training Checking Backup Log
Messaging Setup
Dispatching: Assigning Calls Adding Employees Photos Working with Credits
Setting up and using your KeyScan Keyboard
Dispatching: Clearing Calls   Editing Payables
Employee Setup
Dispatching: Using Filters   Expense Codes
Letter Setup
Dispatching: Other   Owner Records
AccountVendor Setup
Dispatching: Using Priorities   Posting: Codes
Truck Setup
Dispatching: Dispatch Settings   Post: Expenses
AccountVendor Setup
Dispatching: Updating Calls   Posting: Payments
Setting up the ODBC Driver (Open Database Connectivity)
Dispatching: Using Zones   Posting: Receipts
Item Codes
    WSetup.exe Failure
      Vehicles Sales
      Vehicle Record